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Concierge Online 24/7
24/7 Dedicated Host & Guest Concierge

We're Here For You, Every Hour, Every Day

From crafting the perfect digital invite to ensuring smooth shagun settlements on your celebration night, our support specialists are always ready to assist via WhatsApp, call, or email.

Connect With Us

Human assistance in English, Hindi, Telugu, Tamil, and Kannada.

15-Min Response

Instant WhatsApp Concierge

Fastest response — 24/7 available

+91 90309 90395

Chat on WhatsApp
Mon-Sun 24/7

Direct Event Helpline

Urgent calls & wedding day assistance

+91 90309 90395

Call Helpline
< 2 Hour SLA

Priority Email Support

Formal queries, refunds & vendor listings

info@giftthem.co.in

Send Email
Visit Center

Experience Center

Walk in for bridal consultations & bespoke designs

BCN Grand Inn Complex, Kuppam, AP

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Help by Topic

What Can We Help With?

UPI QR & Shagun Settlements

Setting up custom QR codes, bank verification, settlement delays, and guest payment receipt lookups.

Invitations & Video Edits

Customizing music tracks, bride/groom photo uploads, venue map integration, and high-res video exports.

RSVP & Guest List Tracking

Live attendee headcounts, WhatsApp broadcast invites, meal preference logs, and CSV guest list exports.

Verified Vendor Bookings

Connecting with local photographers, decorators, caterers, makeup artists, and escrow deposit safety.

PhotoDump & Face AI Matching

Guest selfie facial recognition, high-resolution bulk photo uploads, host moderation, and privacy PINs.

Refunds & Account Inquiries

Duplicate charge reversals, subscription cancellation, password resets, and DPDP privacy requests.

Quick Ticket

Send Us an Inquiry

Guaranteed response within 2 hours. For 15-minute emergency help, call or WhatsApp our hotline.

Frequently Asked Questions

How fast will someone respond if I have an emergency on my wedding day?

For live events happening today, WhatsApp queries and phone calls via +91 90309 90395 are tagged as Critical Priority. Our live event desk responds in under 15 minutes to resolve venue maps, RSVP links, or QR code scans.

Can your team help customize our video invitation with traditional regional music?

Yes! Our creative studio can personalize your video soundtrack with auspicious Vedic mantras, South Indian nadaswaram, Punjabi dhol, or bespoke romantic instrumentals.

How do I raise a dispute or report an unconfirmed vendor booking?

You can email info@giftthem.co.in or submit the inquiry form below with your booking ID. Our Trust & Safety team holds vendor deposits in escrow until services are verified and resolves issues within 24 hours.

Is support available in regional Indian languages?

Yes! Our concierge team supports English, Hindi, Telugu, Tamil, and Kannada to ensure seamless coordination for your family elders and guests.